Frequently Asked Questions
The Defy The Odds Pty. Ltd. terms and conditions of use have been developed to help protect both Defy The Odds and our members, to ensure everyone has a safe and enjoyable experience with our memberships and services. To read the full terms and conditions, click here.
Defy The Odds Pty. Ltd. takes every reasonable measure to ensure our services and tips are of the highest standard. Our policies, terms & conditions of use dictate that we do not offer refunds. Our subscription plans are not lock in and after the term of subscription is up there is no obligation to resubscribe.
Defy The Odds is committed to providing quality services to all members and our privacy policy is centred around requiring minimal information from all members, as well as ensuring any information is always secure and never disclosed to any third parties.
We are SSL certified, which means any payment information is never seen or stored by us. We use Stripe as our payment gateway, which is one of the most popular and secure ways of making payments online. We go out of our way to ensure your information is always private and secure.
We, like many Australians, love horse racing and a punt. Betting can be addictive though. We never want to see anyone lose more than they can afford to lose. If you think you may need some help, there are many great resources to help you. The Victorian Responsible Gambling Federation and Gambling Help Online are two great places to start. They aren’t the only. Please do not be afraid to ask for help if you need any.